Resolute Bay Reviews

For Resolutebay.cc, the return policy allows for returns of items that are unworn, unaltered, and unwashed, with tags attached, within 14 days of receipt. This applies to both full-priced and sale items. However, international purchases are not eligible for returns. In the case of exchanges, it is recommended to contact customer service first due to availability concerns. Refunds are processed within 2-3 business days after the return is received and are subject to a 10% restocking fee, except for size exchanges of the same style. Order cancellations are possible within 24 hours of placing the order. For returns, a proof of postage or return tracking number is advised, as the company is not liable for lost, damaged, or stolen packages in transit. Returns should reach the return center within 15 business days of the return request approval. The return portal can be accessed on their website for initiating a return. The shipping policy was not found, suggesting it may not be provided on the website or might be included under a different section not captured by the search.

Resolutebay.cc appears to be an online retailer specializing in clothing items, particularly jeans. However, there are numerous customer complaints regarding the quality of the products and the customer service. Customers have reported issues such as receiving jeans that are significantly larger than advertised, problems with the dye in black jeans affecting other items during washing, and difficulties with returns and refunds. There are also allegations of the company being a scam, with customers not receiving responses to their inquiries or assistance after returning items. It is advised to exercise caution when considering purchases from this retailer.